At Renzo & Co., we believe in offering our customers the utmost confidence in their jewelry purchases. That’s why we proudly present Renzo's Promise, our standard jewelry warranty designed to ensure your treasured pieces remain as stunning as the day you bought them.
Coverage Details:
Renzo's Promise provides comprehensive protection for all jewelry purchased either in-store or online. For three years following the purchase date, you can enjoy this warranty at no additional cost. This coverage extends to:
Chips and Cracks:If your jewelry sustains any chips or cracks, our expert in-house jeweler will restore it to its original brilliance.
Dulling: Should your piece lose its luster over time, our team will professionally polish it, bringing back its original shine.
Tarnishing: We ensure that your jewelry stays tarnish-free, maintaining its vibrant appearance.
Prong Bending: We’ll repair or reinforce any bent prongs, securing your gemstones and keeping them in place.
Stone Loosening: If any stones become loose, our jeweler will carefully reset them, ensuring they’re secure.
Clasps Breaking: Broken clasps are covered under our warranty, so you can wear your jewelry with confidence.
Exclusions:
This warranty is non-transferable and exclusively applies to the original purchaser. Renzo's Promise does not cover estate jewelry purchased from our store, ensuring the warranty remains specific to our brand’s quality assurance. All warranty work is meticulously handled by our skilled in-house jeweler, guaranteeing that your jewelry receives the expert attention it deserves. Renzo's Promise is our commitment to maintaining the beauty and integrity of your jewelry for years to come.
